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| FAQ |
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Quarantine |
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1. What are the requirements before cats will be accepted into the cattery?
All cats must have a current vaccination against cat flu (bring your certificate with you), at least 10days prior to arrival. All cats have to either be spayed or neutered. It is also requested that your cat has been treated for fleas.
2. What happens if a cat gets sick?
In the event of a cat becoming sick or needing treatment for whatever reason, they will be taken to our vet, who is on call 24hrs 7 days, and we will make every attempt to contact you as soon as possible, to discuss the issue.
3. What do the cats get fed?
In general, the cats are fed wetfood, ie freshmeat, and tinned food, also they are fed biscuits, such as iams and Purina. Should your cat require a special diet, it is recommended that you bring their food with them.
4. How often are the cats fed?
The cats are fed twice a day, morning and night.
5. Do the cats fight in the cattery?
No, they do not, because they are a territorial animal, and they are on neutral territory, they do not fight. Some cats may take a day or two to settle in, others a very short time. They are closely monitored to ensure there are no issues. Should there be any issues with a cat in the semi-communal area, we will keep them separate. This may incur additional costs.
6. How are they kept at night?
They are placed in their own rooms at night, and that is where they sleep, and where they are fed, this ensures we can monitor their food intake morning and night. Once they have had their morning dinner, they are allowed into the day room/lounge, where there is plenty of fresh air and sunshine. The lounge room has chairs and cat condos, pedestals and shelves etc for them to either sleep or sit on. Some cats love to sit or sleep on the chairs, others prefer to have their own space totally.
7. How do I pay for my cats stay?
We accept cash or cheque, payment is made when you pick up your cat. We do not have EFTPOS or credit card facilities.
8. Do you accept kittens at the cattery?
Yes, we have a kitten house/Play lounge, which is a lounge that is used for kittens and young cats that cannot be put in with the adult cats.
9. Can we inspected Catsablanca prior to booking our cat in?
Yes, we are more than happy for you to come and check out the cattery to ensure your cat will enjoy its stay at catsablanca, please call to make a time.
10. Can I visit my cat while it is in the cattery?
Yes, you are welcome to visit your cat while it at catsablanca, again, it would be appreciated if you could call to make a time.
11. Should my cat have a private room?
If you have an elderly cat, a kitten, or your cat is rather timid or a bit anti-social, or you would just prefer your cat to have its own room, then yes, you should consider the small extra amount and treat your cat to a private room. Your cat will not be disturbed by other cats, and it enables your cat to graze all day on its food if you would prefer that.
12. What about long term stays, any discount?
Yes, if your cat or cats are staying for an extended period, we will be able to offer a discounted rate.
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Contact Details |
| Phone: (09) 413-9392. |
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Email:
info@catsablanca.co.nz
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| Cnr Upper Harbour Drive & William Pitcher Place, Greenhithe, Auckland. |
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"A Vet is on call 24 hours a day and 7 days a week including statutory holidays, and we exceed all approval standards."
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